Refund policy

REFUNDS

Every EZ Pillowcase order is backed by our 30-day money-back guarantee. If EZ Pillowcase doesn't make your bed changes easier, contact us within 30 days of receiving your order for a full refund.

To request a refund, please email hello@EZPillowcase.com and include your order number and a brief explanation of your request.

Once your refund request has been reviewed and approved, we will provide instructions for the next steps.

Please note that any original shipping charges are non-refundable. Free-shipping orders do not have an original shipping charge to deduct.

CANCELLATIONS

Cancellation requests may be possible until a shipping label has been generated. Please contact us as soon as possible if you need to cancel your order.

All cancellation requests are reviewed by EZ Pillowcase and may be denied if the order has already been packed, a shipping label has been generated, or the parcel has already been collected or dropped off for shipment.